Complaint Review: BKBC Processing (aka Prodigy Payment Systems) - Internet
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- Author Not Confirmed
- BKBC Processing (aka Prodigy Payment Systems) cannot locate Internet United States of America
- Phone: 8006410421
- Web: www.prodigypay.com
- Category: Credit Card Processing (ACH) Companies
BKBC Processing (aka Prodigy Payment Systems) Prodigy BKBC credit card processing, Internet
*UPDATE Employee: OUR CUSTOMER SERVICE COMMITMENT:
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Dangerous company who has drained $1500 from our checking account until we caught the error. You cancel the credit card processing, they say okay its cancelled and then they triple to quadruple (and then some) your monthly rates for a year and claim you signed a one year contract. No year-long contract was signed and they cannot locate a copy of a signed statement they say we signed. In addition, the scam is you call them and they cannot locate your account and claim they are not taking money our of your account.
Also, they vary how much they withdraw each month to avoid seeing a patterned amount on your cc statement. This company must be a similar to a Madoff scheme and its unlikely we can recover any of or losses. Just be aware they seem to change names every 6 months or so and pop up as a new company with same scheme. My advise is to locate a local credit processing company who you can monitor. Avoid Prodigy Payment Systems at all costs and keep an eye on your account if you happen to sign up and cancel they'll suck your account dry. Hope the Feds catch this these jerks.
This report was posted on Ripoff Report on 02/12/2013 03:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bkbc-processing-aka-prodigy-payment-systems/internet/bkbc-processing-aka-prodigy-payment-systems-prodigy-bkbc-credit-card-processing-interne-1013101. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
OUR CUSTOMER SERVICE COMMITMENT:
AUTHOR: Prodigy payment systems - (U.S.A.)
SUBMITTED: Friday, February 15, 2013
Prodigy Payment Systems takes pride in providing excellent customer service and an ethical sales approach. We strive for complete customer satisfaction in our day-to-day interactions and in our overall customer relationships. We provide services for tens of thousands of relationships every day and although we try, some of our customers are not completely satisfied with every decision.
We are committed, however, to working with our customers and all independent sales representatives to resolve any and all concerns. We cannot, however, address issues that are not brought to our attention. Anonymous blogs and comments on the internet are difficult to address due to the lack of information and the indirect communication style employed. Therefore, if you have any questions or concerns we ask you to please contact our Customer Resolution Team and allow us an opportunity to address your issues by calling us directly at 888-247-6510 or cs@prodigypay.com.
Please help us improve our communication on all levels by calling us immediately if you have any concerns whatsoever. If you have already tried to address your concerns and did not get the result you had hoped for, please call us ONE more time. OUR COMMITMENT to you is to LISTEN to you and make every effort to favorably resolve your situation, whether you are a merchant or an independent sales representative. Your concerns are OUR concerns.
Prodigy Payment Systems
Executive Management Team
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