Blizzard Battlenet security is a sham, they blame customers for their lack of security Irvine California

I purchased a Copy of Blizzards popular game Diablo III and one for my wife. We have not played it alot recently but were made aware that the account had been compromised and I went through a long and tedious process to have the account returned to me. Now not even a week or so later it happens again.

I contact support again and take to the Blizzard forums to make the community aware of the obvious security concerns to which the company representatiive take a very non caring tone toward the case and basically leads me back to the tedious process to restore the account which can only be done a limited amount of times before it is gone for good.

They start by blaming the user which myself being an advanced user I find insulting as they basically place 100% of the blame on the customer yet if that were the case why is the only internet based account we have ever had compromised be the blizzard one? and multiple times.

This smells very much like very poor infrastructure security on Blizzards end and yet they try to get you to buy a mobile authentiocator device to help band aid their security problems all the while telling me that the security issue is "On my end"  This level of lack of care for the customer is appaling and the fact that even when i prove the account is ours they still will not provide any evidence or anything showing what the account supposedly did to deserve being removed.

On top of this Blizzard will basically require you to buy a new license (Pay for another complete game) if their security keeps getting you compromised. This to me is an unacceptable business practice as placing the blame for your own security issues on your customers shoudl not happen and shoudl not be acceptable.