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Report: #79546

Complaint Review: Block Buster - Salt Lake City Utah

  • Submitted:
  • Updated:
  • Reported By: Salt Lake City Utah
  • Author Not Confirmed What's this?
  • Why?
  • Block Buster Nationwide Salt Lake City, Utah U.S.A.

Block Buster I received a credit bill for $167 from Block Buster on movies that were in their store ripoff Nationwide

*Consumer Comment: lATE FEES

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I rented 5 movies for a week from Block Buster. A month later I was billed for $167 in late fees. I went to the store and complained and they found the movies under the front counter. The Manager was very sassy when I first went into the store to complain. Six months later I noticed that Block Buster has charged me another $48. I haven't been back in a Block Buster since the last time they tried to ripped me off. I canceled my credit card in which they were using and reported the Fraud to my credit card company. Their fees are excessive, their movies are expensive and their staff are rude. The practice of returning the movies before 12:00 noon is odd and set up to insure late fees by the customer. I choose not to rent from Block Buster and have ripped up my video rental card.

Steve
Salt Lake City, Utah
U.S.A.

This report was posted on Ripoff Report on 02/07/2004 01:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/block-buster/salt-lake-city-utah/block-buster-i-received-a-credit-bill-for-167-from-block-buster-on-movies-that-were-in-th-79546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

lATE FEES

AUTHOR: Anonymous - (U.S.A.)

POSTED: Monday, June 01, 2009

I had rented some movies from them, and turned them in a month later. I then get a bill for the movies. Ok I will pay for the movies, but why do you get to keep them also? I asked for the movies back, and was told they couldnt locate them. I could, right on the shelf. So now they are basicly renting out my movies that I paid for.

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