Report: #1411416

Complaint Review: BMG Auto Group

  • Submitted: Sat, November 11, 2017
  • Updated: Sat, November 11, 2017
  • Reported By: Raye — Grand Prairie Texas United States
  • BMG Auto Group
    2418 west division st.
    Arlington, Texas
    United States

Show customers why they should trust your business over your competitors...

I am. beyond me upset. I have been contacting them since August and left several messages with the company individuals including management. I was supposed to get several calls over and over again never have. We were even supposed to work something out and to no surprise still no contact. Long story short my credit card was stolen and used to purchase a vehicle. The amount was 2,5000 which is not a small amount. After proving it wasn’t me and filing a police report I still have yet to see my money. I am now going to file a law suit against the company. For not checking the ID against the Credir card and not willing to rectify the situation. We are now in November which is well enough time to have came to a solution. I have never bought a vehicle from this place and pray no one else does either. They care about nothing.

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This report was posted on Ripoff Report on 11/11/2017 01:35 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

I wouldn't put money on that

AUTHOR: Robert - (United States)

"I'm far from stupid"

- Based on what you have posted I wouldn't put money on least when it comes to this case.

Did you not read where I filed a police report and I also disputed charges with my bank and that BMG was not Cooperating with the bank.

No I did not read anything about your Credit card company, could you please highlight the section you stated you filed a dispute with them and how this company was not cooperating with the credit card company.

You posted on a PUBLIC web site. As such you may get the PUBLIC to post and ask questions. You wouldn't even clarify the amount or if you did in fact actually report your card stolen before this charge came through.  Which would lead us to believe that you probably didn't report the card stolen until well after the time the charge came through.

IF you did file a dispute with your CC company then good...but then the question is why are YOU dealing with the dealer? Did the CC company deny your dispte?  If they did what was the reason. If this company is not cooperating with the bank then that is between the CC and the dealer...not you.

As for your lawsuit. For you to have a claim against the dealer you need to prove they were negligent. So what did they do that was negligent.  If you have someone go buy a car. How do you know they didn't have other types of ID that would lead anyone to believe it was their credit card as well?  Is there a chance here that you actually know the person that used your credit card?

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#2 Author of original report

I’m far from stupid

AUTHOR: Raye - (United States)

 I’m not leaving anything out. Did you not read where I filed a police report and I also disputed charges with my bank and that BMG was not Cooperating with the bank. As I said they were supposed to get back with me. Unless you or Brian or Pati Green I have nothing else to say to your BS rebuttal. Plain and simple theft happens in big amounts as well. Embezzlement , money laundering, Identity, and etc so don’t tell me what someone will or won’t do. There are stupid criminals everywhere.

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#3 Consumer Comment


AUTHOR: Robert - (United States)

When your credit card was stolen did you contact the credit card company immediatly? If not how much time elapsed.  Did you file a dispute with your credit card company for this charge?  If you did file a dispute why did they deny it?

Most "fradulent" charges are smaller ticket items, and I don't know if you mean $2,500 or $25,000.  But either way these thieves will stick to smaller, non-traceable items.  Such as TV's, electronics...etc.  Not a car that has to be insured and registered with the State.

You also state that they were "supposed to work something out" and have not come to a "solution". If this was a fradulent charge the ONLY thing to work out is having the Credit Card company remove the charge from your credit card.  If at any time you offered to make payments you may have given them justification to deny any sort of claim.

Seems like there is some things you are leaving out.

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