Complaint Review: Boca Raton Small Engines - Boca Raton Florida
- Boca Raton Small Engines 104 Northwest 20th Street Boca Raton, Florida United States of America
- Phone: (561) 394-6995
- Web: www.bocasmallengines.com
- Category: Small Business Services
Boca Raton Small Engines Troy Bilt Warranty Refused Boca Raton, Florida
*Consumer Suggestion: You should take your leaf blower
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I bought a Troy Bilt leaf blower / vac and used it less than 10 times in one year. Each time the rubber vac tube got looser and kept shutting off and on. Needed to be wiggled to turn back on.
Finally I took it to the authorized service center, Boca Raton Small Engines for a warranty repair or replacement. They have a lot of service guys, most with really nasty attitudes. Guess they should install an air conditiioner to cool them off. It was too hot in there in July. They said I was wasting my time hoping for a warranty repair, and would have to wait a month for the Troy Bilt rep to show up and then authorize the repair, but that he probably would not due to "normal wear and tear".
I contacted Troy Built and they said it was the perrogative of the factory authorized service center to fix it or not. Passed the buck. Runaround. Worthless 2 year warranty.
I'll never buy Troy Bilt or Boca Raton Small Engines again.
This report was posted on Ripoff Report on 09/22/2011 06:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/boca-raton-small-engines/boca-raton-florida-33431/boca-raton-small-engines-troy-bilt-warranty-refused-boca-raton-florida-780163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
You should take your leaf blower
AUTHOR: Ken - (USA)
SUBMITTED: Thursday, September 22, 2011
to another authorized Troy-Bilt service center for a second opinion...can't hurt.
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