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Report: #1213079

Complaint Review: Bodybuilding.com - Internet

  • Submitted:
  • Updated:
  • Reported By: CrisaFriend — Tulsa Oklahoma USA
  • Author Not Confirmed What's this?
  • Why?
  • Bodybuilding.com Internet USA

Bodybuilding.com Bodybuilding.com, mrm, protein mixes, Bodybuilding online, Dymatize Derek,Bodybuilding.com Customer Service The largest selection of Bodybuilding Articles, Exercises, Workouts, Supplements & Community to help you reach your fitness goals Internet

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I will no longer be ordeing from this company. When you try to go back and look at your order history for chnages and prices you cannot get any answers from their customer sevrice team.  This company lacks people who care about long term customers. I recommend buying elsewhere based on my buying experience with them. Look at other reviews on this sight and you will find the following:

(No resolve)

Thanks for getting back to us. We appreciate your honest response and do value you as a member of our Bodybuilding.com family! We try to stay competitive with our service to our customers via product information, order/shipment support and site information as well. I apologize that we were not as helpful as hoped. If you have any questions, just drop me a line at this email address and I'd be happy to help you out. Thank you for being a valued member of the Bodybuilding.com community and have a good day.

If you have any additional questions or comments, please reply directly to this email, or if you prefer, you can call our toll-free Customer Service number at 1-866-236-8417; we have agents available to answer your questions 24 hours a day, 7 days a week. Thank you for choosing Bodybuilding.com, and good luck with all your health and fitness goals.

Thank you,

Dymatize Derek
Bodybuilding.com Customer Service
1-866-236-8417

(No resolve)

I ordered a supplement, about 2 months ago. A month passed & I still did not receive it, I then enquired with [URL Removed] who were very dismissive of the whole affair.They stated that it was rejected because of customs & that the shipping of the item is my responsibility. I then enquired with the shipping agents - DHL, who assured me that these items are not banned by SA customs as per the sellers information. [URL Removed] could not provide me with information as to why the item was rejected by customs & only refunded my 50% of my total payment. The irony is that I purchased the item from the SA login of their website, which according to their website removes the doubt & risk around shipping issues.I would suggest that anyone looking to purchase goods from [URL Removed] think twice, as they will not as they do not refund & do not give a **** about customer service.

(no Resolve)

"I have ordered things for ~80$ two month ago. I haven't received anything, they don't want to give me my money back, I think they are just burglars. As I see from other reviews, I'm not the only one with that. Talking 3 times to support and every time they gave me the same template answer. I will definitely go to court now."

(no Resolve)

"I ordered a supplement, about 2 months ago. A month passed & I still did not receive it, I then enquired with [URL Removed] who were very dismissive of the whole affair.

They stated that it was rejected because of customs & that the shipping of the item is my responsibility. I then enquired with the shipping agents - DHL, who assured me that these items are not banned by SA customs as per the sellers information. [URL Removed] could not provide me with information as to why the item was rejected by customs & only refunded my 50% of my total payment. The irony is that I purchased the item from the SA login of their website, which according to their website removes the doubt & risk around shipping issues.

I would suggest that anyone looking to purchase goods from [URL Removed] think twice, as they will not as they do not refund & do not give a **** about customer service.
"

(No Resolve)

"I made a small order with bb.com and it still hasn't shown up, it's been well over a month now, and costumer service is a joke. Is it just me? Have I really lost the money I spent on bb.com?! ????????"

Another...

"I've made an order 2 months ago and it never came! I contacted them lot of times and they don't care at all that my order is lost. They told me straight away that if the order never gets to me, I've lost my money and thats all. No refund, no nothing. Worst customers service ever!
BE CAREFULL!!!!
"

Another...

"FAKE 5 Star Reviews...
Really bad customer support. They have good price but not good service. Seems all the 5 star reviews are fake.

If you get your order in time, you are lucky. If not good luck wasting time with their customer support

 

You can see the pattern.. AVOID!!!!!!!!!!!!!!!!!!!!!!!!!

This report was posted on Ripoff Report on 03/03/2015 01:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bodybuildingcom/internet/bodybuildingcom-bodybuildingcom-mrm-protein-mixes-bodybuilding-online-dymatize-dere-1213079. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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