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Report: #1415879

Complaint Review: Book Blast Pro - Murrieta California

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  • Reported By: Lesley — BIRKDALE Queensland Australia
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  • Book Blast Pro 25220+Hancock Ave Murrieta, California United States

Book Blast Pro Book Blast Pro Book blast pro scam publishing Murrieta California

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on the 8th September I was contacted by a representative of Bookblast Pro wanting to republish my book. after many phone calls he convinced me to sign a contract to republish. Two weeks later the same representative began pressuring me to take out a marketing plan which cost one thousand dollars a month. Ted, promising transparency and value for money and also that I would be in complete control of being able to cancel and get a refund any time. I began to get worried at the lack of action and the tasks completed re my book. I ended up having to pay another thousand dollars to a private contractor to design a cover as the covers provided by their team were so badly and amateurish. I spoke to Ted Kennedy about my concerns, he just tried to convince me they were good. On the 27 Th October I first wrote complaining that I had grave concerns and wanted to cancel the contract for marketing, and get a refund. Since then I have written 5 emails asking for a refund and to cancel the contract. I have spoken to a customer service member Kaiden, who also promised to call me back and didn’t then finally called me a week later, saying he was investigating. It seems this company has no schedule of tasks in their marketing, they just take the money and run. I emailed again saying I was cancelling the book publishing contract as well as the marketing plan and wanted a refund. I feel sincerely they are stalling, because there is a clause in their contracts that is relevant to time of cancellation and money refunded. The longer they can draw it out the less money I am paid. I asked them to clearly state services provided in a list, I received a reply that they had completed internal galleys (text) check and layout and the cover of the book. I pointed out they didn’t even do the cover -I did. I have been charged, 09.September.2017 $316.55au 28th September 2017 $1,261.86au 10th October 2017 $299.30 a total of $1,877.72 Australian by this company. I seek to be refunded in full, and ask BBB to look into the operations of this company. I do not wish to continue with them, I feel I was unduly pressured into signing a contract and they have not provided any marketing services to date or even done a good job with the simple republishing part of the two agreements. Its bad when you pay for a service and then have to hire someone outside to re-do the work. Thank you for your time and assistance in this matter. The company Bookblast Pro are not replying to emails, or attempts to contact them.

This report was posted on Ripoff Report on 12/08/2017 07:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/book-blast-pro/murrieta-california-92562/book-blast-pro-book-blast-pro-book-blast-pro-scam-publishing-murrieta-california-1415879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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