booking.com B.V. the company takes money from my checking account after I cancelled a renting in august and had paid back in full the renter's deposit in full amsterdam Internet

I am renting rooms in my home and sometimes the whole house. My house is located in Brittany France.

booking.com sends me interested customers. I happened that this customer was booking two weeks bu these weeks overlappped with a previous booking. I alerted the customer in Belgium and told hime to change his dates or I could reimburse him the total deposit. he said it is ok send me my deposit back. He had two months or so tp find some ther rentals so I figured it was not a big deal.

Booking.com decided to make me pay an extra fee (245.00 euros) as a way to punish me for having cancelled. I called them on the phone to complain and they agree to review my file and perhaps they could pay me back some of the money. few weeks later on october 31st 2015, they charged me 124.25 euros (taken form my checking account in france). Yesterday they sent me an invoice of 36.75 euros which they said will be taken directly from my checking acount the CMB in Brittany.

On the phone I had ask them to close my account few months ago, they did not.They still take money from me although I ask not to.

I see here on RIPOFF that overcharges for room cancellation is listed as two of the complains against this company so it is obvious they have this habit of doing it. I asked them to pay me back the money taken from me illegally. They did not comply.