Booking.com Clarion Hotel Booking Cancelation Nightmear Richmond Virgina

07/26/2017

Dear Clarion Hotel Management & Booking.com

I booked a room for check in on 09/12/2017 to 09/15/2017 at the Clarion Hotel Central located at 3207 N. Boulevard for a trip I was going to take to Richmond Virginia, 23230. I later discovered that is was not necessary for me to travel to Richmond and I cancelled my trip, confirmation number # on 06/26/2017 with Booking.com.

On 07/06/2017 I noticed that the charge of $176.14 was not taken off my credit card and I called Booking.com to remove the $176.14 charge on my credit card. Booking.com told me to call the Clarion Hotel direct to cancel my reservation.

On 07/06/2017, I called the Clarion Hotel Central and they said they would not give me a refund and I should call back to Booking.com and they would give me a refund.

On 07/06/2017, I called back to Booking .com and the representative called the Clarion Hotel and she got them to remove the credit charge of $176.14 and I would get a full refund in 5 business days.

A few weeks later I called my credit card company to make sure the charge of $176.14 was removed from my credit card. My credit card company informed me that the Clarion Hotel Central charged my credit card an additional $176.14  instead of removing that amount. So now the Clarion Hotel has charge a total of $352.28 on my credit card that should have never been charged in the first place.

The solution to this problem is simple ,refund me a total of $352.28 as soon as possible .I cancelled my credit card because I did not want Booking.com and Clarion Hotel to keep charging me for hotel rooms I do not need or required.

Best,

Timothy S

858-xxx-xxxx

(((REDACTED))) @aol.com