Boost Mobile sales Representative 09/10/15 Internet

 09,10/2015 I called boost sales department to purchase the netgear hotspot device . I asked the young lady what to respect . she told me how to use it and how many devices could be connected to it I was never told that there was a 14 day turn around time . I had no idea that there were a monthly fee . i had it about 5 days before i try to adivate it. the representative told me that required a 50.00 fee to use it .i called sales department to get ra shipping number to return it .!!!! that's when i was inform !!!