Complaint Review: box.net - Palo Alto California
- box.net 220 Portage Ave Palo Alto, California United States of America
- Phone: 1-877-729-4269
- Web: box.net
- Category: Internet Service Providers
box.net Charged my credit card after we canceled. Palo Alto, California
*UPDATE Employee: How to Cancel a Box Account
We had a account the box.net after many many problems with uploads we canceled our account. Our credit card is still being charged. When you call there # is just goes to music then will disconnect you. They provide a very very bad service.
This report was posted on Ripoff Report on 12/09/2010 01:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/boxnet/palo-alto-california-93406/boxnet-charged-my-credit-card-after-we-canceled-palo-alto-california-669869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
How to Cancel a Box Account
AUTHOR: chad - (United States of America)
SUBMITTED: Tuesday, December 14, 2010
Box.net would never intend to continue charging a client after they have canceled their account. Answers to frequently asked questions (including how to cancel an account online) can be found at http://support.box.net/ and our 24 hour customer support line can be reached toll-free at 1-877-729-4269 to assist our customers with their inquiries and requests.
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