Report: #989723

Complaint Review: BPS Broadcasting pro

  • Submitted: Tue, January 01, 2013
  • Updated: Tue, March 05, 2013
  • Reported By: Firstpros — Lagos Nationwide Nigeria
  • BPS Broadcasting pro
    630 Masselin Ave. Suite 126,
    Los Angeles, California
    United States of America

BPS Broadcasting pro We paid $69,950 to Mr Frank Gabb who works for, he send us an invoice by another company name known as BPS Broadcast pro and adviced that was the payment advice. He promised to Los Angeles, California

*REBUTTAL Owner of company: Product has been delivered

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On the 8/5/12, i got an email from, Frank Gabb who is the Sales & Market development Manager of, soliciting that they can help with a broadcasting equipment we were looking for, known as 2.4M C-band FLYAWAY KIT. after few correspondence, i spoke to him in the office a couple of times and after this, he told me he would be out of office for few days, but should i need to reach him urgently for any questions, then he gave me his mobile phone number 8183885129 and another gmail account;

Eventually he sent me an invoice to pay for the item. When i saw the invoice, it read BPS broadcast. I questioned the slight change in the name, he told me its part of the same company. So we sent payment to him from Ecobank Nigeria to Well fargo Bank USA, which he confirmed receipt by August 28th of 2012. He promised to supply or deliver the item by October 2012, since them Mr Frank Gabb had given numerous excuses, including Hurricane Sandy and many lies. After making various calls to his office,BCS, he would tell me the integrator of the item were waiting for one item they ordered from Califonia to complete the job or they might say he has just stepped out i should leave message on his box.

On American independence day, i called the office again and i got one Mr Lou Cloud who said he was the MD, then he told me that Frank was using his personal company(BPS broadcast) in dealing with us(Firstpros Limited) that BCS knows nothing about it. Then i showed him the apology letter that Frank sent from BCS to me few days before the independence, still Mr Lou Cloud claims BCS know nothing about it. Frank has made me lose so much from depriving me my refund or delivering the item. I sent him program schedule and revenue that the item would have generated, but he is claiming that the item is taking 2.5 months to be shipped from Califonia to New York. I have most of the correspondence between us, i just need to save my credibility and my job from the client that gave this job to my company, i need your help.  
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#1 REBUTTAL Owner of company

Product has been delivered

AUTHOR: BPS - (United States of America)

After months of negotiation on pricing trying to get a system ordered within the clients desired budget, this system was invoiced and ordered from BPS and paid for to BPS.  Everything, including any delays was communicated with the client at all times.  For the record, the client was communicated with and updated almost daily.  The agreed pricing and availability of certain items were also factors which contributed to the delays. 

The system was shipped to the designated Freight Fowarder, Grandbelle, as instructed by Ola Olagesin of First Pros Limited.  Vivian at Grandbelle International has confirmed that the system is indeed in Lagos Nigeria and the airway bill and Grandbelle's information is listed below.

Airline - Turkish Airline
AWB#: 235-39031495

Grandbelle International Inc
Airport Industrial Office Park
145 Hookcreek Blvd, B6A
Valley Stream, NY 11581
Tel. #:516-256-5666 begin_of_the_skype_highlighting 516-256-5666 FREE  end_of_the_skype_highlighting
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