ED Magedson – Founder
Brainbuys.comMonaco, Pennsylvania USA
Brainbuys.com Money-Hungry Company!!! Buyer Beware!!! DO NOT REGISTER WITH THESE PEOPLE Monaco Pennsylvania
This company is by far the most scandalous company I have ever dealt with! I have canceled within the 3 day trial period (3 days x 24 = 72 hours). I signed up on 08/10 and called to cancel on time on 08/13. When I called to cancel, the rep told me I was charged on 84.90 and it will be active for the next 60 days. I spoke with the supervisor and he told me the same thing. In addition, he stated that I was supposed to cancel on 08/12. Well, that is not 3 days I told him. He insisted that it was and I am not entitled to a refund. I asked to get the phone number to corporate and he refuse to give it to me. So, for those of you who are in the same boat as I am with this company, here is a little advice to help you out. Call your local Attorney General's consumer affairs and file a compaint online. I have submitted a copy of the email sent by brainbuys that states the time and date it was purchased. Secondly, dispute the charge on your card. I spoke with a rep from my bank and you can dispute a transaction. They may charge you, but it will be worth it. Thirdly, contact the BBB.org and file a complaint there. If you go on the BBB website, you will see they have not responded to none of the 7 complaints that were filed in the past 3 years. This was my mistake. I should have went there first before signing up for this bogus service. I don't understand how companies can do this to people!
This report was posted on Ripoff Report on 08/13/2013 08:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/brainbuyscom/monaco-pennsylvania/brainbuyscom-money-hungry-company-buyer-beware-do-not-register-with-these-people-m-1075647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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