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Report: #1185825

Complaint Review: Brand.com, Dan Stagliano - Philadelphia Pennsylvania

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  • Reported By: anonymous — Pennsylvania
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  • Brand.com, Dan Stagliano 610 Walnut Street Philadelphia, Pennsylvania USA

Brand.com, Dan Stagliano Brand.com's Dan Stagliano is a Lier Philadelphia Pennsylvania

*REBUTTAL Individual responds: This is extremely hurtful...

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I paid Brand.com $12,500 for their deindexing services.  This is a service that guarantees to remove false information about a person from Google.  They told me the process would take about 6 months.  Well, here we are in month 10 and I am still waiting for results.

I have asked for a refund only to have Dan Stagliano let me know that they do not give refunds.  It seems to me that if you pay for a servvice, but the service is not provided, you should be entitled to a refund.  If not, isn't that considered theft?

Preparing to dispute this charge with my credit card company, I recieved a message that the law firm hired by Brand.com told me that Google has slowed down their deindexing process.  Dan Stagliano also got his president, Mike Zammuto involved.  At first, Mike assured me that Brand.com would keep working on my behalf and that a way to make this process move quicker was for me to resubmit my deindexing request to Google.  Not happy about having to now do the work I paid Brand.com to do, I followed the instructions provided to me.  I never received any response and my information has not been deindexed from Google and beleive this company is a complete scam.

I searched the internet about Brand.com and read on their Wikipedia page that they received a penalty from Google for potentially trying to game the system.  I also find it very peculiar that Dan Stagliano does not list Brand.com as his employer on his online profile.  I wonder if they hired someone and named him Dan.  Based on the lies that have been fed to me, that probably makes sense.  Any trust I had in this comapny is completely lost.

This report was posted on Ripoff Report on 10/30/2014 09:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/brandcom-dan-stagliano/philadelphia-pennsylvania-19106/brandcom-dan-stagliano-brandcoms-dan-stagliano-is-a-lier-philadelphia-pennsylvania-1185825. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 REBUTTAL Individual responds

This is extremely hurtful...

AUTHOR: Dan Stagliano - ()

POSTED: Wednesday, December 31, 2014

Hello,

This report is very damaging to me and has been questioned in my personal and professional life.  The person who originally authored this report was upset at Brand.com and rightfully so.  I began working at Brand.com in August, 2014 and after 3 days of understanding their business, I knew I made a mistake.  Details about how I came to this decision is irrelevant, but I was lied to.

I left Brand.com in November, 2014 because of unethical business practices.  The reason Mike Zammuto spoke to the author of this report was because I refused to lie any longer.  I have since spoke to the individual who authored this Ripoff Report and explained my perspective and he has apologized.  I advised this individual to charge back and dispute the charges with his credit card company, because that is the only way he is getting his money back. 

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