• Report: #1135360
Complaint Review:

Brandon and James

  • Submitted: Tue, April 01, 2014
  • Updated: Tue, April 01, 2014

  • Reported By: reynolds — asheville North Carolina
Brandon and James
Internet USA

Brandon and James said they were from my computer security company and got me to pay to keep my laptop from being hacked unknown

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Whenever somebody calls and tells me "There's something wrong with youe computer," I know it's a scammer and hang up.

But not long ago, a man saying he was James from 24/7 (the computer tech company I've used for two years and completely trust) called and told me someone was attempting to hack my laptop. He sounded just like one of the 24/7 techs and in my panic I stupidly didn't call 24/7 to check. He asked to take control of my laptop--something the 24/7 techs have often requested--and I let him.

James worked on my laptop for a while (I watched him but didn't really understand what he was doing), then turned me over to Brandon, who also sounded exactly like a 24/7 tech, then asked me to buy a green-dot money pak for over $300 and call him back. I did, then he worked for a while, called back and told me the hackers weren't letting him install it, that I needed a new IP address, which would cost $1200.

I said my internet supplier would give me a new IP address, but Brandon gave me a techy explanation that amounted to: this was a special one from Microsoft that would prevent hacking and that's why it was so expensive. I actually believed him and bought another money pak, then watched him work on my laptop for two hours. When he asked me to buy yet another moneypak I called 24/7 instead and learned they had no one working for them named James or Brandon.

I never gave Brandon my credit card number and don't do online banking, thank god. And 24/7 has checked my computer thoroughly and installed max internet security so I can't be hacked. I Googled Brandon, and he's a notorious scammer.

I need the money I gave these guys, but I'm madder at myself than I am at them. I'm highly intelligent, aware that there are scammers out there--I've taught many people how to use computers, in fact--but I'm also deathly afraid of being hacked, really trust my computer-tech firm, and that's why acted (well, didn't act) so stupidly.

Now I want to do anything I can to stop them from scamming anybody else this way. I found out the telephone number they used is a "spoof" number, but they're so sure of themselves they may still be using it.

The number is (888) 340-3668





Asheville, N.C.








This report was posted on Ripoff Report on 04/01/2014 10:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/brandon-and-james/internet/brandon-and-james-said-they-were-from-my-computer-security-company-and-got-me-to-pay-to-k-1135360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Brandon and James

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.