ED Magedson – Founder
Brandywine Ace Hardware1150 Pocopson Rd West Chester, Pennsylvania United States of America
Brandywine Ace Hardware had my Hustler Fastrak mower for nearly 6 weeks and did not respond to my complaints. I put $100 out of pocket to have my property mowed.
Here is the email I sent them, to which they did not respond:
Over a month ago, in response to a local newspaper ad, I had my Hustler Fastrak mower taken into your Power Equip. shop for std. maintenance. It had been maintained by Power Pro, but I mistakenly assumed your Power Equip. dept. was on a par with your well-run lawn and hardware store.
Prior to leaving on a vacation on 3/26, I was told the unit would be picked up on 3/24, maintenance performed, and the mower delivered upon our return on or soon after 4/7. The mower was picked up (after 2 follow-up telephone calls from me to find out whether they WOULD, in fact, pick up the mower) on the 3/26. I had received no calls initiated from your dept. [continued below]....
This report was posted on Ripoff Report on 05/05/2010 09:07 AM and is a permanent record located here: http://www.ripoffreport.com/reports/brandywine-ace-hardware/west-chester-pennsylvania-19382/brandywine-ace-hardware-service-we-dont-need-no-stinkin-service-send-your-power-equ-600347. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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