Report: #739122

Complaint Review: Brighter Blooms Nursery

  • Submitted: Fri, June 10, 2011
  • Updated: Fri, June 10, 2011
  • Reported By: Scott — Stow Massachusetts USA
  • Brighter Blooms Nursery
    4475 Morris Park Drive, Suite J
    United States of America

Brighter Blooms Nursery This Company is a Total Scam! Internet

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Do NOT order from this company!  I ordered 20 Hybrid Willow trees between 5-7 feet and 5 Green Giants of 7-8 feet.  The trees that were delivered are an absolute joke!  They are all twigs in a pot.  this is not an exaggeration.    ALL are well under 5 feet in height and essentially have no branch system.  I paid over $1,000 for these trees based on the beautiful pictures online and what arrived is absolute and total garbage.  It is defective in height, it is totally lifeless and absolutely tiny - again a twig in a pot.  They are only willing to refund me 75% of the purchase price and are charging me to ship it back.  So it is going to cost me over $300 to have dealt with this mess and totally unethical company.  It is clear they are still going to make a profit on this transaction as the trees are probably worth about $50 total!  It is clear they just send out total garbage and hope the customer keeps it.  If not they still profit as the 25% "restocking fee" alone is a charge far greater than the value of the trees!  Not to mention I have to pay to ship this garbage back.  Take a look at their record with the BBB.  I wish I did before ordering.  Tons of compaints, this is a total sham operation.
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This report was posted on Ripoff Report on 06/10/2011 07:52 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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