Report: #30157

Complaint Review: British Airways

  • Submitted: Mon, September 16, 2002
  • Updated: Sat, September 28, 2002
  • Reported By: leesburg va
  • British Airways
    United Kingdom

British Airways Charged $320 to check bags that United Airlines considers carry on baggage con artist fake ripoff abused & mistreated London *EDitor's Comment

*UPDATE Employee: Take Responsibility For Yourself

*0: EDitor's Comment to Jane

Show customers why they should trust your business over your competitors...

Flying from Washington DC to Delhi India, via United Airlines to Heathrow, then British airways to Delhi (and reversed coming back). British airways told us our carryon baggage (that United Airlines had no problem with) would have to be checked from Heathrow to Delhi, and they did this at the gate without major incident. We were told that the return flight would not be a problem.

Checking in at the Delhi airport for our return flight home.... it became a very expensive problem. One that British airways charged us $320 for. The $320 was for them to check our same two carryon bags. They had told us in Heathrow that we would not be assessed any charges for the extra baggage.

Leesburg, Virginia
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This report was posted on Ripoff Report on 09/16/2002 03:29 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Take Responsibility For Yourself

AUTHOR: Jane - ()

As an ex airline employee (not BA) I would suggest you read the airlines rules and regulations, very cleary available to you. Don't complain because you can't be bothered to read them, take responsiblity for your own actions, or lack of them, and stop whining. BA did not rip you off - you just think you shouldn't have to pay for their service.

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#2 0

EDitor's Comment to Jane

AUTHOR: - ()

Dear Jane,

We are seeing this type of a response from "consumers" who try to cover-up an error or deception on the part of a business.

It's like you are saying: "Hey, Big Business WILL find a way to rip-off you off --- just accept it and try to be more clever than they are in the future."

ED Magedson
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