Complaint Review: broadway soft cloth car wash - chesterton Indiana
- broadway soft cloth car wash 113 N 8th St chesterton, Indiana United States of America
- Phone: 219-926-2053
- Web:
- Category: Cleaning Services
broadway soft cloth car wash did not clean my car, refused to rewash or refund chesterton, Indiana
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I went to the Broadway soft cloth carwash in Chesterton on 1/23. My jeep liberty was cleaned except the back was not touched. I drove around and told the kid running it (Jonathon). his response was there are no free re-washes. I asked for my money back and his reply was that's not going to happen. I asked for a mgr, he said he'll be here tomorrow here's his number, now you gotta back out or pay again. He also did not know who then owner was.
All I wanted was what I paid for or my money back. i will call the mgr tomorrow, but will probably have the same reply.
Today, 1/24 I called the mgr Nick, and explained the story to him. He did apologize for the way Jonathon acted, but did say he was following rules. He also went on to say that they have it posted in their office to turn off the rear brushes when cars with he tire mounted on the back go through as to not cause any damage, but do not have it posted where a customer can see it. I explained to him that if I knew that only 75% of my car was going to be washed I would have gone elsewhere.
He went on about they have it in the office and Jon should have told me. I asked him for the owners name and number which he gave me Mike Duffy in Berwyn IL at 1-708-795-8920, he said it was the corp office of a national car wash chain RMK of Indiana. I explained to Nick all I wanted was my $10 back since they knowingly did not wash all of my car. He started laughing and said I needed to call Mike Duffy, but probably would not be able to get a hold of him.
I called 708-795-8920 and it was another car wash in Berwyn. Veronica answered and said Mr Duffy was not there. I gave her my number and asked her if she could have him call me.
Today is 1/26 and I have heard nothing. Again, all I want is my $10 back since I did not get what I paid for, and not to be treated rudely for complaining. Not to be lied to, and not to be laughed at.
This report was posted on Ripoff Report on 01/26/2011 09:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/broadway-soft-cloth-car-wash/chesterton-indiana-46304/broadway-soft-cloth-car-wash-did-not-clean-my-car-refused-to-rewash-or-refund-chesterton-686975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.