Complaint Review: brokerville.com - Internet Internet
- brokerville.com Internet United States of America
- Phone: 888-893-2998
- Web: www.brokerville.com
- Category: Investment Brokers
brokerville.com Horrible service. Paid for annual subscription never heard back Internet, Internet
*Consumer Comment: Very Dissapointed
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I signed up for the annual subscription to automate my newsletter marketing and recieve leads in my geographic zip code. I paid $799.00 for my annual subscription and never recieved an e-mail or phone call after that. I have tried to contact them by phone and e-mail. The only number that works is the sales line on the website. They gave me the service number 888-893-2998. It is not available anywhere on the site. The only way to contact them apparently is through the help@brokerville.com e-mail.
This is always suspect to me. I hate when companies don't let you contact them or make their phone# easily accessible.
Well I still have not heard word from them and will be reversing the charges through my credit card.
Sincerely,
Robert
This report was posted on Ripoff Report on 02/17/2012 02:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/brokervillecom/internet/brokervillecom-horrible-service-paid-for-annual-subscription-never-heard-back-internet-840992. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Very Dissapointed
AUTHOR: Fred - ()
SUBMITTED: Monday, July 14, 2014
Their sales team is trained to walk you through the decision making process -- they are very slick. At the end I told the individual I would like to think about it and asked if they could reconnect with me later in the day. He continued to push, saying he'd given me everything I needed to make a decision. I gave him the choice of reconnecting with me later in the day or walking away from me doing business with them because I was not going to make the decision in that moment, and I was immediately hung up on.
They claim, that while they do not give legal advice, the Do Not Call registry has a loop hole that says you can call these people because they have submitted their contact information. Sounds questionable to me. They do offer to provide a half hour training on how to turn these leads into clients. Basically, it sounds like you have to mail the person something and then place a follow up call. Really skeptical about the legalities of people being on the do not call list, so I would be cautious.
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