Complaint Review: Bromalite - Acaia Slim - FitFactory - Panalabs - Lewes Delaware
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- Author Confirmed
- Bromalite - Acaia Slim - FitFactory - Panalabs 16192 Coastal Highway Lewes, Delaware U.S.A.
- Phone: 866-897.0663
- Web:
- Category: Weightloss Programs
Bromalite - Acaia Slim - FitFactory - Panalabs Offered 30 day sample w/ sneaky advertising, hidden agenda. Gave credit info to others and charged my card for things not ordered. Lewes Delaware
*UPDATE Employee: Contact Us So We Can Clear This Up
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I ordered a 30 day sample of Bromalite after reading about it on a Cancer website on facebook. They ended up charging me two more times with in days of each other for new shipments that I had not ordered. Had to search their web site for contact information. # does not answer, or they put you on hold for literally one hour! They gave my credit card information to FitFactory to charge for a product I did not order nor receive! It is in their fine print under 'terms and conditions' which I literally had to dig for. It does not show up when ordering your sample. I also had to cancel my card and am working with my bank to recoup $140.00 they took. No return address on their shipment, no paperwork in box. This is a huge scam. It is as if we signed our credit away to get a free 30 day supply. DON'T ORDER BROMALITE!! Or, contact your attorney first!! I have called them, emailed them and am now sending a letter...we will see if they are even at the addres listed in their terms and conditions as I see someone else wrote that they were in Florida, and I have Deleware! Good luck to everyone, this is a true scam!
KZ
Sisters, Oregon
U.S.A.
This report was posted on Ripoff Report on 12/08/2008 02:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bromalite-acaia-slim-fitfactory-panalabs/lewes-delaware-19958/bromalite-acaia-slim-fitfactory-panalabs-offered-30-day-sample-w-sneaky-advertising-399228. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Contact Us So We Can Clear This Up
AUTHOR: Conniea78 - (U.S.A.)
SUBMITTED: Monday, April 06, 2009
Hello my name is Falon. I'm the customer service manager for Bromalite's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact me directly. My email is falon@verifyyourorder.com or if you call our customer service line 1-866-897-0663. I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.
Falon, CSM
Bromalite
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