Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #776123

Complaint Review: BROWNS DISTINCTIVE HOME DESIGNS & IMPROVEMENTS LLC - DESOTO Missouri

  • Submitted:
  • Updated:
  • Reported By: FGS — Crystal City Missouri United States of America
  • Author Not Confirmed What's this?
  • Why?
  • BROWNS DISTINCTIVE HOME DESIGNS & IMPROVEMENTS LLC 3242 LONG ROAD DESOTO, Missouri United States of America

BROWNS DISTINCTIVE HOME DESIGNS & IMPROVEMENTS LLC MR. JAMES L. BROWN Unfinished Work, Missed Appointments, No Call No Show, lied, estimates never right DESOTO, Missouri

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Brown's Distinctive Home Designs & Improvements LLC is the most unprofessional company I have ever dealt with. Mr. James Brown is the owner of this company and the only person I have a complaint  about. I had Mr. Brown replace my garage door in April 2011, I paid Mr. Brown $200 dollars to install the door. I had to leave town on the day he installed it so I did not see the end results until I came back. Even a blind man could of seen that the garage door was not installed right. It would barley go up and wobbled, left to right and made a very loud noise when going up. Turned out that Mr. Brown did not replace anything but the door itself. He left the old springs, pulleys and rails on, and just replaced the door. I  contacted Mr. Brown, and it took him a month to get out and make the adjustments to the garage. Not to mention, he scheduled the repairs on several different times, only to not show up with out even a phone call. When he did show up to make the adjustments, it was like he was never there, the door still wobbled, and he only replaced the springs. It took me until August to get him out to make the repairs. When he did make the repairs the door still wobbled a bit, but all seemed to be fine until late August when the door collapsed and almost fell on me. When the door collapesed it broke the garage door, I once again contacted Mr. Brown, and he made an appointment to fix the door. Within a week and a half Mr. Brown  canceled and rescheduled the appointment 9 times and did not show or call 3 different times. It was only after I threaten leagal action, did he actually come out and replaced the door on 9/6/11 along with the tracks and pulleys. After everything was replaced, he told me that he still had to make some adjustments, because the door was sticking when it opened. He made an appointment that Sunday at 7 am to adjust the door. I woke up early to make sure he would show, and of course he didn't. When I contacted him he said that he was not going to come out because he had tickets to the Football game, and he would be out to the house on Monday. When Monday came, of course he didn't show, now he is not returning my phone calls and it appears he has blocked my number. Do not trust this company, his prices are low, but they are not worth the headache!!!!!

This report was posted on Ripoff Report on 09/13/2011 07:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/browns-distinctive-home-designs-improvements-llc/desoto-missouri-63020/browns-distinctive-home-designs-improvements-llc-mr-james-l-brown-unfinished-work-mis-776123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now