• Report: #1125584
Complaint Review:

budget rent a car

  • Submitted: Fri, February 21, 2014
  • Updated: Fri, February 21, 2014

  • Reported By: carmen sosa — ft lauderdale Florida
budget rent a car
6 silvan way pasippany , new jersey 07054 parsippany, New Jersey USA

budget rent a car Budget rent a car fraudulent scammers,.. parsippany New Jersey

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i reserved a car on dec 20, 2013 to take a road trip for 7 days.  I was quoted $750.  When i got to the rental counter i was told a different price and that the car i reserved wasnt available, i wasn't happy i had no choice than to take the other car but told the lady in the counter i would most likely bring the car back, she said call costumer service and explain to them and they will credit your account when you bring the car back early.  So i called and was reassured that i would get refunded if i brought the car back.  I cancelled my trip and took the car back 3 days later because of work only to be met with another counter clerk telling me to call costumer service since he couldn't refund my money.   Till this day i haven't seen any refunds and costumer service is extremely rude and useless.  this company has 407 bad reviews and complaints including an ex employee speaking out about budget's scams and a you tube video exposing them.  There is also a lawsuit against them at ada.org.  Beware of these con artists with license  to operate.  run run run.

This report was posted on Ripoff Report on 02/21/2014 07:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/budget-rent-a-car/parsippany-new-jersey-07054/budget-rent-a-car-budget-rent-a-car-fraudulent-scammers-parsippany-new-jersey-1125584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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