Report: #439308

Complaint Review: Bulk Email Superstore

  • Submitted: Mon, March 30, 2009
  • Updated: Tue, May 11, 2010
  • Reported By: Sciota Pennsylvania
  • Bulk Email Superstore
    Pompano Beach, Florida

George, Tim Bulk email Superstore is a big Scam company Pompano Beach Florida

*REBUTTAL Individual responds: The Misconception Of AmericaINT - Bulk Email Superstore

Show customers why they should trust your business over your competitors...

This company is nothing less than a big scam on the internet here is why? I decided to give them a shot to run my campaign. Supposedly they claim that for $399 they will blast a campaign of 2 Million targeted emails. I was suspicious about the way they conduct their business but I went for it. The first time I spoke to George the sales person; He gave me a guarantee that if my campaign doesn't succeed he will rerun it again. The deal was 10% of clicks from the 2 Million targeted emails and spam free. When the campaign ended, I went on Google analytics to check the number of visits that I got from the supposedly 2 Millions emails that Tim blasted for my campaign and I could only see 53 clicks on my website. It doesn't sound logical since they don't allow you to see how your campaign is progressing in real-time. They send me a fake report then I tried to call George but unsuccessfully I couldn't get in touch with him, he was hiding behind Tim who was the one talking to me instead of George.

The next day I had to give them another name and call from another phone line to get in touch with George, the trick succeeded. I could say he was very surprised when he realized it was me. He promised to rerun the campaign again but at the end of the day he didn't keep his words. What they do when you purchased a consumer list that they will supposedly blast for you is that they use an e-mail spider tool in order to collect thousands of e-mail addresses in just a few minutes based on a keyword query. These emails are nothing less than Business e-mails that they extract from the web; this program can literally scan almost any URL on the web. For sure you won't get consumers emails from them. 20 days ago, I bought a list of 1000 emails from another company and I got way more visits than the supposedly 2 millions emails that Tim said blasted, in fact I got in total 229 clicks on my website from just the 1000 emails campaign that I ran myself. Don't even think to purchase or do any kind of business with otherwise it's like throwing your money in the trash; period. In fact most of these companies are located in Florida. By definition Florida is a hot bed for scammers especially this kind of business Email list companies.

Sciota, Pennsylvania

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This report was posted on Ripoff Report on 03/30/2009 07:48 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Individual responds

The Misconception Of AmericaINT - Bulk Email Superstore

AUTHOR: Tim - AmericaINT - (United States of America)


This article has been brought to my attention, and I would like to comment on some of the statements made towards our company. When I spoke to this client, I told him that he didnt purchase an Opt-In campaign(On an opt-in campaign, we guarantee 10% Views/Opens) and that we never stated that we guarantee a 10% click rate, that our guarantee is for views / opens of the email. To accomplish this, we continue to send past the purchased amount until our tracking system reports that the minimum views that we specify is achieved. Sometimes we have to send 2x to 3x more than the purchased amount to achieve these numbers due to content of a message or subject line used, but we stick with our guarantee and do accomplish this.

This customer reported he spent $399 on this opt-in campaign, but if you look at our Services Section on our website under Email Marketing Campaigns or follow this link you will see we have the offer to send out 2 million emails for the cost of $399.

At the top of our website, you will see the section Guaranteed Traffic and a link called Opt-In Email Marketing which is linked here . On this page the cost to do a 2 million Opt-In Email campaign is $699.99 and we guarantee a 10% view / open rate which is roughly 200,000 or more views for the campaign.

I believe there was a misunderstanding on what the client believed he ordered and when I tried to explain it to him, he accused our company as fraud. I told this client I am willing to re-run his campaign, help him with his message content and subject lines to help achieve better results but at this point the client didnt want to hear anything else I had to say, and insisted that he wanted his money back. I told this client that all services he purchased had been rendered and completed as promised and I was still willing to re-run this campaign.

On the matter of how we acquire our consumer list as described is false and has no basis. We have relationships with data providers who gather these emails based on surveys and opt-in forms that give special promotions when they are making purchases to be contacted for other deals and products. We do however have a Software called SuperSonic in our Software section on our website under the link Email Extractor Software which is located here and when a client contacts us needing very specific keyword targeting to create a list, we collect the most relevant keywords from the client and do an extraction.

The results from these extractions can vary in the amount of emails gathered, anywhere from 1,000 40,000 emails of very precisely targeted emails based upon the keywords provided. Out of my three years at this company, I can only recall two instances where a client complained about the results of these extraction, and we rectified it by running another extraction and working with the client on coming up with better keywords to use.

If this client is still out there and keeping tabs on this article, I would like to attempt to amend any bad taste in their mouth of our company and do a free email campaign and show that we are not a scam / fraudulent company.


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