Report: #1079075

Complaint Review: Burnt Kerosene Heelers

  • Submitted: Mon, August 26, 2013
  • Updated: Mon, August 26, 2013
  • Reported By: Erin — Houston Texas
  • Burnt Kerosene Heelers

    , Select State/Province

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I bought a blue merle corgi puppy from Burnt Kerosene Blue Heelers in November 2012, that was supposedly AKC registered I paid $1250 for my little baby and he is a great and beautiful dog. 

I signed a spay/neuter contract with the breeder, Jessica Witcraft, agreeing that she would send me the AKC papers as soon as I got him neutered. I had the neutering surgery done two months ago, however she still has not sent me the papers.

She has ignored many of my attempts to contact her to ask if she had had a chance to send them to me. When she finally responded, she said that she had been "busy" and that she would let me know when she sent them. However it has been almost two weeks since then and still no word.

It can't be that time consuming to simply put some papers in an envelope and put them in the mail! I've seen that she has enough time to update her Facebook page all the time, so it doesn't make sense that she would be "too busy" to mail my papers. 

The AKC papers themselves are not that important to me. I'm not trying to show my dog and obviously can't breed him. But I held up my end of the bargain and also paid a LOT of money to her, so I see it as very disrespectful and bad business practice to not hold up her end of the deal. 

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This report was posted on Ripoff Report on 08/26/2013 08:40 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Me too

AUTHOR: Pissed off Yankee - (USA)

 I got ripped off also I paid for merle was promised AKC papers never got them got hand write ckc form. Also did DNA test dog is 1/4 dash hound...

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#2 Consumer Comment

Burnt kerosene Jessica ottinger/David witcraft

AUTHOR: Colleen - (USA)

 Erin, Please contact me when you get a chance. I have a lot of information to share with you. Eager to hear from you! Colleen

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#3 Consumer Comment

Still having issues

AUTHOR: Spook - (USA)

I purchased a Corgi from Burnt Kerosene corgi's, now known as kensington corgi's, a few Years back. I was burnt out of my money. I should have never purchased that dog. She sold me a genetic defect. He's a sweet loving dog, and he fits perfectly into our lives. I would never consider getting rid of him. Never dream of it... But, his health can only be linked to poor breeding choices. She has since eliminated all pictures and evidence of the double Merle coat she was breeding and selling as 'blue Merle', and threatened multiple people with being sued about it. I did some research, and have made the conclusion that she knew exactly what she was selling me. I am still, to this day, very upset.

I'm glad any other issues with this breeder have been resolved, but that doesn't solve my case. I spent good money on this dog. Way too much money. Now I visit vets regularly to make sure my little guy is going to remain healthy, in fear that his bad breeding doesn't effect his quality of life. He has so many health issues, it's insane. He's deaf, but only became that way after a few years with issues from birth, and his eyes are only getting worse. They were small as a puppy, but they never grew with him.

They remained the same size, and you can see the muscles around his eyeballs every time he opens them. His pupils are horribly misshapen and almost non existent in one eye. He is slightly mentally handicapped, to go along with heart, liver and kidney problems at TWO YEARS OLD. I am going to do everything humanly possible to keep him happy, but I'm absolutely done keeping this to myself. I'm glad she stopped breeding the Merle color. I really am. I do not want anyone else to have to sign up for spending 1300 on a dog that only lives 3 years due to breeding. I don't regret the dog. He is beautiful, happy, clever and very sweet. I don't know what life would be like without him. I love him immensely. I regret ever finding this particular breeder. I regret it. I can't say that enough.

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#4 Author of original report

UPDATE: Issue has been resolved!

AUTHOR: Carlsoei - ()

I have now received the requested papers through the mail.

Thank you Jessica and BK Blue Heelers for making me and my puppy very happy!!

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#5 REBUTTAL Owner of company

Erin Carlson-Stadler


Ms. Erin Carlson-Stadler we have gone through our correspondence and there is no PFD documentation. However we will allow you to submit that so you can receive your paperwork. Our goal is to have happy puppies and happy puppy parents. 

You said you have an email from me on August 13, 2013 stating I would send you the paperwork for your pet BUT this report was filed August 26, 2013. That is 8 business days and I see no evidence that we REFUSED you anything. So yes we do have to take legal action to have this complaint removed as it is not a valid one. 

I feel that you were extremely anxious at the time you filed this by not giving the time to complete our process so we would be on the same page. I do understand that maybe you were a bit emotional and impatient. We can forgive that and please submit a PFD document OR your veterinarian can email the document. 

Thank You for your cooperation. 

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#6 Author of original report


AUTHOR: Carlsoei - ()

It is untrue that I did not send the vet papers to the breeder. I emailed her a copy of the detailed vet receipt on August 13, 2013, to which she responded "I will get them [the AKC papers] out to you".  Not surprisingly, I STILL have not received those papers over 6 months later. 

In addition, instead of working with me politely she then THREATENED to SUE me for the remarks I put on this website, which is completely unprofessional and (in my opinion) rude and childish. 

I thought I was done having to deal with this issue but apparently she now feels the need to spread lies about me. I hope anyone reading this will think twice about doing business with BK Blue Heelers. 

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#7 REBUTTAL Owner of company

Erin Carlson-Stadler


Erin you have not sent in your veterinary documents to confirm that he was neutered. We only received a photo of a s*****m with nothing else in the photo and so we can not be sure of identity. We take this very seriously that every baby that leaves here goes to a PET HOME only and so we  have steps to insure this. One by holding papers until we received all the proper information identifying the pet we sold as the one being neutered.

We never have refused you anything and there was less that 60 days from the time you contacted me until you filed this report. You were extremely hard to talk with as you behavior was erratic and unjustified. You had until 6 months of age to send in all necessary paperwork and to this day we have not received anything. We do with you well and your sweet baby.

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#8 REBUTTAL Owner of company

Here ya go!

AUTHOR: Spuddie - ()

Well buddy. Those aren't true merle pups. They are DOUBLE merle pups. The poor boy I have is partially deaf and has eye issues. A dropped pupil and a misshapen pupil. 

Long story short, the excessive white in which she loves so much isn't natural. i paid just as much for my little dude. Doesn't make him any less adorable. Just bad breeding. 

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