Complaint Review: Buy Express - Gauteng
- Buy Express Gauteng South Africa
- Phone: https://www.buyexpress.co
- Web: https://www.buyexpress.co.za/
- Category: Online store
Buy Express Buy Express Online Store They delivered the incorrect product and failed to rectify it and blatantly ignored all my attempts to have the matter rectified Gauteng
*Author of original report: Further Threatening Tactics from Buy Express Via WhatsApp
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I purchased a Magnetic Wristband from https://www.buyexpress.co.za/ there were two on offer one cheaper and noticeably different from the other. They failed to deliver the item as specified on the site, 2 - 3 working days, it took a week and their reason was they were experiencing a back log, I responded that I understood and accepted their reason.
The item that was delivered was the incorrect one. I enquired via their Whatsapp Chat to have the matter rectified or arrange a refund if the correct Item cannot be provided.
I was ignored not acknowledged either via their Whatsapp chat (+27 72 593 1990) and no response to date. I find it highly unacceptable and unprofessional to say the least. I trust that this medium of reporting companies like this to be effective to avoid any future customers disappointments when shopping online.
This report was posted on Ripoff Report on 02/09/2021 01:28 AM and is a permanent record located here: https://www.ripoffreport.com/report/buy-express/gauteng-online-store-dotcoza-1504847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Further Threatening Tactics from Buy Express Via WhatsApp
AUTHOR: Ashley - (South Africa)
SUBMITTED: Wednesday, February 10, 2021
https://www.hellopeter.com/buy-express/reviews/buyexpresscoza-3384240
I have listed a link above which is a screenshot of the WhatsApp Interaction between myself and Buy Express, you will note the threatening demeanour and blatant disregard for consumer rights. This company has to be reported on at all levels if this is their way of dealing with customers. It is beyond shocking and belief the way in which they deal with customers and the world should be made aware thereof
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