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Report: #1269775

Complaint Review: Buy.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Jonathan — union New Jersey USA
  • Author Not Confirmed What's this?
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  • Buy.com Internet USA

Buy.com / Rakuten.com - Fraud on the Fraud, scam, lie, poor customer service, bad ethic, liar. Union New Jersey

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Rakuten / Buy.com has on multiple occasions been a nightmare experience for my company.  They false advertise shipping times, stock availability, and pricing, over and over again.  When they make a mistake, they don't fix it, but lie to you over and over again hoping they might be able to do something about whatever issue is at hand, until they realize they can't and well, then it's on you.  Customer service has promised me Rakuten points for inconveniences but have never delivered them.  I have wasted hours of time, and had many business problems because of this company.  I would recommend that everyone avoid this company like the plague.

This report was posted on Ripoff Report on 11/23/2015 09:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/buycom/internet/buycom-rakutencom-fraud-on-the-fraud-scam-lie-poor-customer-service-bad-ethic-1269775. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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