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Report: #588799

Complaint Review: Buyfixit.com, Simoniz And Syndet Products Inc - Bolton Connecticut

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  • Reported By: Patricia — Phoenix Arizona United States of America
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  • Buyfixit.com, Simoniz And Syndet Products Inc Bolton, Connecticut United States of America

Buyfixit.com, Simoniz And Syndet Products Inc, Syndet Products Big RipOff, No Confirmation Regarding Websale, Customer Service Hangs Up On You Bolton, Connecticut

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Simoniz USA (parent company Syndet Products Inc.) has a website at www.buyfixit.com that sells Simoniz products. The main site feature is an order form, above which it says "Just fill in your information below to start your order." What the website does not state is that part of this info to "start your order" is your credit card, and when you fill this in and click through to the next page, you have already placed your order. This is a completely deceptive (and probably illegal) billing practice by Simoniz (parent company Syndet Products Inc ) that I have not seen the likes of anywhere else on the net. I found other similar complaints against Simoniz and Buy Fix It (www.buyfixit.com) elsewhere on the net, so this is apparently a regular business practice on the part of buyfixit.com, Simoniz and parent company Syndet Products Inc. When I tried to get any additional info on the website, I found they do not give a physical address, all that is available is a mail drop address (and below that is the order form-which is on every single page of the website!) Or a company phone number-all that can be accessed is a phone bank of Simoniz order-takers. Next up: the state attorney general for buyfixit.com in Wisconsin and the state attorney general for SimonizUSA and Syndet Products Inc in Connecticut. Simoniz needs to be held accountable for their morally reprehensible and deceptive practice of unauthorized credit card captures. I am going to get my bank to go after them, and report them to whatever agencies I can find that oversee this kind of stuff as well. If anyone wants to start a class action lawsuit or knows of one currently moving forward, please let me know. I have the time and resources to contribute to this, and am very interested in seeing Simoniz, buyfixit.com and parent company Syndet Products Inc. held accountable for their abhorrent business practices. When I called to stop this order after realizing they had already taken the money out of my bank account for $79.95 on the website it states $19.95 plus s/h of $14.95 so tell me how this adds up to $79.95. Customer Service was polite but when I was sent to the refund department they were rude and obnoxious and hung up on me.  THIS COMPANY IS A RIPOFF AND I HOPE THERE IS A LAW SUIT.  I AM GOING TO CONTACT THE BBB IN MY STATE AND REPORT THEM.

This report was posted on Ripoff Report on 04/02/2010 09:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/buyfixitcom-simoniz-and-syndet-products-inc/bolton-connecticut-/buyfixitcom-simoniz-and-syndet-products-inc-syndet-products-big-ripoff-no-confirmation-588799. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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