Complaint Review: Cafe D' Epoca
Cafe D' Epoca Cafe D Epoca Cafedepoca Fraud, scam, credit card scam, pasadena California
*REBUTTAL Owner of company: The customer account was cancelled immediately as requested, there was never an issue.
I joined a coffee club that I found through Facebook. After I got the coffee and found the quality to be very poor, I went back to their site www.cafedepoca.com and tried to cancel. The chat page showed an error whenever I tried to go to it. I then tried to call them at 1-888-405-1803 but the number did not work. I finally found a chat pop-up at the bottom of the website's page and spoke with a woman named Mandy. I told her I wanted to cancel and why and she stated that my account would be cancelled and that I would not be charged again. I waited for a change in my acct or a confirmation email but never got one. When I tried to go back to their website and access my account, I get an error page and now when I try the chat no one responds. Their behavior and practices are very alarming and I believe they are running a fraudulent business to get peoples credit card info.
This report was posted on Ripoff Report on 08/16/2013 07:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cafe-d-epoca/pasadena-california-91103/cafe-d-epoca-cafe-d-epoca-cafedepoca-fraud-scam-credit-card-scam-pasadena-california-1076559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: