Call-One Unlimited Communications ripoff, failed service agreement, refused refund Orange California

In telemarketing contact we were told that we would be given 14 days to review the "benefits package of calling services". This would be sent after paying $3.95 for a processing fee. If we did not cancel in that period $149.95 would be deducted from our account. Two days after we recieved the "package" the $149.95 was deducted. When we realized that the company was not living up to their agreement (that same day, 12/27/2004), we called to cancel.

We complied with all of their requests (returning a refund form, and allowing X number of days processing), but have yet to recieve our refund check. We have spoken to 7 different people since January of this year (2005), all of whom said that they were "flagging" our account for "special attention" with the "upstate office".

It is now mid -April, and we are still getting sunshine blown into our nether regions. I have "suggested" to them that my next step is filing of an FCC complaint, but I doubt this will be successful.

Willie
Evansville, Indiana
U.S.A.