• Report: #1171977
Complaint Review:

Campbell Appliance Heating & Air, Inc

  • Submitted: Sun, August 24, 2014
  • Updated: Sun, August 24, 2014

  • Reported By: MLB — Belton Texas
Campbell Appliance Heating & Air, Inc
3591 Rocking J RD. BLDG 7 Round Rock, Texas USA

Campbell Appliance Heating & Air, Inc Overcharged for parts Round Rock Texas

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My AC went out on a saturday evening.  On Sunday we called the company and were informed it would be an $89 dollar after hour service charge plus any parts.  The technician arrived quickly, confirmed the capacitor was not operating, and said he happened to have 1 on the truck he could have on in 5 minutes.  The charge for the capicator was $329 - a huge markup for a part that costs around $20 or less. He assured us this was the company's cost and the reason it was so much was it was a 60/5 MFD.  This of course was not true and no company should employ that kind of markup.  of course we paid, we were already out the service call and it was a sunday projected to be over 100 degress. 

This report was posted on Ripoff Report on 08/24/2014 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/campbell-appliance-heating-air-inc/round-rock-texas-78665/campbell-appliance-heating-air-inc-overcharged-for-parts-round-rock-texas-1171977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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