• Report: #785375
Complaint Review:

Canada Bank Card Systems

  • Submitted: Thu, October 06, 2011
  • Updated: Thu, October 06, 2011

  • Reported By: MacPhersonCrafts — St Marys Ontario Canada
Canada Bank Card Systems
128-1235 Fairview St. Burlington, Ontario United States of America

Canada Bank Card Systems Beware of Canada Bank Card Systems, Evelon and Lease Finance Group Burlington, Ontario

*Author of original report: 2.5 years later and still wasting time with CBS

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I am beginning a journey today that I do not have time for so I am posting this to see if anyone can help me save time and money.  I called Canada Bank Card Systems yesterday to find out how long my contract is for and was told it is April 30 of 2012.  I asked about returning the hardware and when I called Lease Finance Group I was told I still had 28 months on my lease for the machine!! I am planning on canceling my contract with them figuring I would be farther ahead to make my monthly payments and use a mainstream credit/debit company. Now I am frightened at what they might decide to take out of my account!  I thought I was dreaming as I witnessed how much has been clawed out of my account each month along with random payments under different alias names the percentage seems to be climbing upwards dramatically on my transactions.  Now I have to take time to figure out exactly what that percentage is they have stolen from me.  With different names on the transactions it is hard to determine what the payments are for exactly.    They also started charging a 35.00 per month admin fee if you do not allow your payments to be taken off your credit card!  We received yet another letter telling us fees are increasing.  My days are filled up with valuable customers and I really do not have time for this...however I am determined to get to the bottom of it all. 
I have a sinking feeling this will be a long hard road ahead.
Any help would be greatly appreciated. 
Thank you ..... Brenda
I am located in St Marys Ontario.

This report was posted on Ripoff Report on 10/06/2011 05:21 AM and is a permanent record located here: http://www.ripoffreport.com/reports/canada-bank-card-systems/burlington-ontario-l7s-2k9/canada-bank-card-systems-beware-of-canada-bank-card-systems-evelon-and-lease-finance-gro-785375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

2.5 years later and still wasting time with CBS

AUTHOR: MacPhersonCrafts - ()

Our contract with Canada Bank Cards Systems was done as of April 2012.

We continued to pay for our debit/credit hardware LFG even though it was unpluged and we used the Paymentech system and paid for two machines regardless.  The fees we saved by not using Canada Bank Card Systems made it worth while paying for both machines.

We sent back our hardware and had to jump thorugh many hoops to get that mad monkey off of our back but I think we finally did a few months ago.

At the begining of Feruary 2014 we noticed a payment being clawed out of our account saying "Business PAD cbsadjustment" for 88.32...then again in March so I called the bank and they traced it back to TD business solutions.  I spoke with a person there and found it was Canada Bank Card Systems that was taking money from our account.  Two years after our contract was done....(April 2012) and they "accidently" took money from our account???

After many calls in March to CBS I was put through to the accounting department (888-632-7670 X3) and their reason was that CBS was billed by Elevon around $7,000 more than they should have been and that they had accidentally clawed money from 60 to 70 old business accounts by mistake.  I asked them to please fix this problem and they guarenteed they were on it!

It is now April 4 / 2014 and once again they clawed money from my account and also from my fathers business...in fact once he looked closer we discovered unathorized payments had been taken out since December 2013.

Is there not a law to protect hard working business owners??

.....the worst part is the time it consumes chasing this tail when I need to focus on growning my business!

Any advise would be appriciated....Brenda

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