Capella University Non-responsive - technical difficulties and they just want your money Minneapolis Minnesota

I have been enrolled with Capella for over a year.  The website to log in to your classes has been experiencing technical difficulties for well over 8 months.  The Coachs and Tutors are not responsive.  I have sent numerous emails and nothing.  Now I am currently enrolled in a class that requires software.  You should receive an email within 48 hours with a link to download.  Here we are a week later and no response, no email and no progress in class.  Contacted everyone and they continue to say 24 hours ....its been 72 !!  They just want your money, normally I just overlook all the nonsense but I am at my wit's end, I pay a lot of money to go here and for what????  Non-responsive -technical difficulties and the runaround!!!  Stay FAR away from these money hungry non-responsive so called univeristy.