ED Magedson – Founder
Capital one BankCapital One Bank Charlotte, North Carolina USA
Capital one Bank This company is a big lie Charlotte North Carolina
I've only had house hold bills in my name but last year My daughter tried to see if I can get a credit card. I don't know much about cards or computers so she did everything anyway I was approved for a $300 limit. My daughter made a mistake on the application & called to change it suddenly they gave me & her a big run around about fraud understandable. I told them my cell phone is under my daughter name but I gave them my number spoke to a rep gave my info such as pervious address & ss# they still wanted me to fax in more info I said you know what I don't want the card anymore forget it. They called serval times & I told them I know longer wanted the card. Two weeks later the card showed up I called them they said I can't use the card unless I fax in the info, I said I thought I told them I didn't want it why send a card that you're unsure if the real person open an account or not. They still tried & tried to get me to give them my info I said no, I never acitvated the card. I cut it up threw it away. Fast forward today a year later I get a statement in the mail for a zero balance but It said that next month Nov 8, 2013 I will be charged a annual membership fee of $19. What the hell how am I charged for an card that was never activated or verified! They said the only way I won't be charged is to close the account now I can I close something I never activated anyway I called spoked to rep. He said I have to send in my info to close the account. I asked why & said it made no sense cause I never activated, he said it's a question of fraud. Now if you suspect fraud why charge a fruadlent account a membership fee. He got loud with & said to go into a capital one brach show my ID & close the account, why when I didn't activate it, why do I need to do all this. Then he said if I don't provide my info they will continue to chrge me the membership fee. That is the craziest thing I every hard, a company charging an account they suspect of fraud an account I told them I didn't want a year ago, plus they never ever sent me a statement until a year later, why I even got a staement for a car that was never activated is beyond me
This report was posted on Ripoff Report on 10/17/2013 06:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/capital-one-bank/charlotte-north-carolina-28272-1083/capital-one-bank-this-company-is-a-big-lie-charlotte-north-carolina-1092748. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.