Complaint Review: Capital One Bank - Houston Texas
- Capital One Bank Houston, Texas U.S.A.
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- Category: Banks
Capital One Bank Capital One Strikes Against Small Business Houston Texas
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I lost my Capital Once debit card so I called to cancel it and order a new one. When I received it, it had a sticker on it instructing me (the user) to respond "credit" when the merchant asks "credit or debit". I didnt think much of it until I tried to use it the first time as a debit card like I always have, and the transaction was declined even though there was money in my account.
Since I was once a merchant who accepted credit cards, I immediately recognized that this new policy was designed to make more fees for the bank since merchants pay a higher percentage on credit transactions than they do on debit transactions.
I called the bank to complain and they told me that there must be a problem with the PIN number on my new card, even though I personally entered it into their system when I physically went into my local branch to get my replacement card ordered.
This new policy (scam, trick) also cost me money since some of the merchants I frequent offer a 5% discount for cash/debit card transactions.
When will the greedy mofos stop ripping people off ?
Husky
Katy, Texas
U.S.A.
This report was posted on Ripoff Report on 02/11/2008 09:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-one-bank/houston-texas-77080/capital-one-bank-capital-one-strikes-against-small-business-houston-texas-308143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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