Complaint Review: Capital One
- Capital One
P.O. Box 30277 Salt Lake City, Utah
Salt Lake City, Utah
United States of America
- Phone: 1-800-215-1921
- Category: Credit & Debt Services
Capital One Capital One Credit Card Told me a fradulent credit card account would be removed from my credit, and was NOT! Salt Lake City, Utah
*Consumer Comment: the customer isnt always right...
*Consumer Comment: That's not gonna work.
*Consumer Comment: You are not going to like your choices
*Consumer Comment: Capital One
When I found out a family member was responsible I chose not to file charges. I called this David S. and he told me there was another way to resolve this account. He would send a form having this party take responsibilty for the account. I had them fill it out with thier personal info. address, phone etc. and I mailed it back as well as faxed them a copy.
Now here's the RIP OFF! I was very concerned about my credit and was told when the responsible party files the needed paperwork this account would be taken off my credit. Well that certainly didn't happen!!! Now they say the account even though I knew nothing about it, (even the responsible party has told them I knew nothing about this account being opened) I am still responsible and they have left it on my credit which shows as 190 days delinquent and will stay has showing late payments on my credit even after this person pays it off, which will take some time.
This is not fair of Capital One to destroy my credit, when they know that I had nothing to do with opening this fraudulent credit card account.
Help! is there anything I can do?
This report was posted on Ripoff Report on 06/09/2012 11:36 AM and is a permanent record located here: http://www.ripoffreport.com/reports/capital-one/salt-lake-city-utah-/capital-one-capital-one-credit-card-told-me-a-fradulent-credit-card-account-would-be-remo-895178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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