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Report: #1308371

Complaint Review: Car outlet Waukegan - Waukegan Illinois

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  • Reported By: Nickr — Oak creek Wisconsin USA
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  • Car outlet Waukegan 540 S Green Bay Rd Waukegan , Illinois USA

Car outlet Waukegan The worst experience I ever had. Waukegan Illinois

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 So I was in need of a reliable car my friend told me that he knows a dealership that usually helps people out in my situation with bad credit. So I gave in and decided to drive from Milwaukee Wi to Waukegan iL when I first got inside they ran my credit and approved me and my trade in they showed me my options I wasn't to impressed but was in need of a car so I chose a 2009 Chevy Malibu I test drove it and felt a little shake while I was driving the car so I told them about it and they said they will fix it to schedule a appointment with the mechanic. I followed threw with that but the same night when I made it back to Milwaukee the check engine light came on as well as the oil light the car would shake constantly when going around 60 mph I then called and told them about that problem. I had to now drive the car all the way back to Waukegan on a Tuesday morning called every half hour to a hour to check on the car and was told it wouldn't be done for a day or maybe two I kept calling and now it wouldn't be done till Friday evening so in the mean time I was asking if they could go half with me on a rental car or let me use one of the other cars and they told me no that has nothing to do with them . Now the first day I went they wanted a $1000 down payment I gave them $500 and said in two weeks I will give them the other $500 but after the problems with the car and not sure what was going on I didn't feel comfortable giving them the other $500 that Friday I picked up the car who is to know if they fixed anything or just reset the battery? Also when I went to pick up the car nobody mentioned it or said anything to me about the rest of the money I thought they understood that I was paying a rental and gas back and fourth to work and to pick up the lemon they sold me I then get a call this past Friday saying my car is up for repo it hasn't even been 30 days I had the car wasn't able to make a first car payment or anything and they came and took the car I spoke to a manager and said I'm trying to work with you guys I want to make my payments and I don't want this to effect me in a negative way can you please help me his exact words are sorry in this case there is no help. So know I am out of my original car I traded in plus the $500 I put down as well as the car I got from them and they will not help me out. At this moment I'm not sure how to go about this

This report was posted on Ripoff Report on 05/29/2016 06:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/car-outlet-waukegan/waukegan-illinois-60085/car-outlet-waukegan-the-worst-experience-i-ever-had-waukegan-illinois-1308371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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