Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1097164

Complaint Review: Caravan Credit - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Jaboon — Humble Texas
  • Author Not Confirmed What's this?
  • Why?
  • Caravan Credit Houston, Texas USA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

This company is a scam. I had to learn the hard way that my counsellor Mrs Ernasten was the biggest liar i have ever met. In the beginning inwas told i would get a comprehensive evaluation on my account and when i had had enough i was told that i would not be getting any of my money back. Sandra Chanpagne is the ceo and she dodges emails as good as our obama administration. if you want to improve your credit file DO NOT pay anyone to do it for you. Look for creditboards websites and read read read. 

This report was posted on Ripoff Report on 11/05/2013 02:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/caravan-credit/houston-texas/caravan-credit-credit-repair-company-houston-texas-1097164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
2Author
0Consumer
1Employee/Owner

#3 Author of original report

Solved

AUTHOR: Jaboon - ()

POSTED: Wednesday, November 13, 2013

Mrs Champagne contacted me and with her help this has been settled. She has a super fantastic company that really takes care of their clients. Amen and God Bless Caravan Credit and their staff. 

Respond to this report!
What's this?

#2 Author of original report

Scam

AUTHOR: Jaboon - ()

POSTED: Monday, November 11, 2013

The part that infuriates me about you and your company is the fact that no one would just own up that you charged me for two months and did not do anything. Per your instruction i personally called all 3 credit reporting agencies and spoke to representatives. You informed me that you filed disputes on three seperate occasions and should have information back. But to my amazement all 3 agencies reps told me that no disputes had been filed in 2 months. You gave me lip service of how "trust worthy and what a great job i have done with my credit" speaking of breaking laws i was not the one that filed a complaint with the CFPB. That was done by you. I am in the process of cotacting them to inform them that this happened as well.  As far as you challenging my character that is not what this was originally about. It is about me as a consumer paying for a serice and being misled and lied to by a company hence "ripped off" If you want me to address the lack of education you and your teammates displayed by your poor communication skills and lack of being able to speak at a level higher than a highschool education I can start throwing those stones. Otherwise just be an adult and admit that you didnt do what you said you did. Period.  

Respond to this report!
What's this?

#1 REBUTTAL Individual responds

Jamie Guerrero

AUTHOR: Earnestina - ()

POSTED: Monday, November 11, 2013

 I am sorry that you feel the way you do Mr. Guerrero. However, your file was worked every month. One of the accounts was validated as an accurate account. As I explained to you on your last consultation, it is against the law to dispute accurate negative accounts. I advised you to contact the creditor and make a payment arrangement or a settlement offer.

Credit restoration is NOT "beating the system". It is to change bad habits and to correct the negative inaccurtaive accounts and to build positive credit. We helped you to build credit and you had items deleted from your credit file that was proven to be inaccurate.

Your credit report is stating your level of trust. Trust is built and not manipulated. I can't build trust for you. Life happens to a lot of people, but when they pick up and go back and take care of their outstanding debt, that says a lot about the character of a person. Unfortunately I can't build your trust level. That is something you have to do. Your score is based on your performance. I explained the debt to ratio to you. It is up to you to maintain it.

I have a list of all of the creditors that you did not pay. That is theft, You ran to us expecting us to help you beat the system and I explained to you that I work strictly under the law. Now you want to beat us. Sometime in your life you are going to have to change the habbit of trying to get something for free. You have caused many creditors a great loss because they trusted you and you turned around and burned them.

You want to purchase a home. Know that if you get it by stealing from others, you may reap what you have sown. My compahy do consultations with the clients once a month. You have called us every day or you sent an email every day. We did our best to accomidate you, however, we refuse to break the law for you. The Consumer Financial Protection Bureau sent you a letter as well telling you that the account that is still on your file is indeed accurate and valid.

 

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now