Report: #1063842

Complaint Review: Carbone Honda

  • Submitted: Tue, July 02, 2013
  • Updated: Tue, July 02, 2013
  • Reported By: Jessica Ryan — Bennington Vermont
  • Carbone Honda
    200 North Street
    Bennington, Vermont

Carbone Honda Deceptive sales, terrible customer service, ties up money Bennington Vermont

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Had financing approved and in hand when I went to the dealership.  Picked out a car and and gave them the down payment.  They told me it would take a few days, which I thought to be odd.  Come to find out, they didn't want to use my financing and ran my credit with "thier banks."  After not hearing from them for a day I found another dealership and another car.  I called and let them know I was no longer interested and would come to pick up the deposit.  Well, they deposited my check without signing anything to purchase.  I asjed for another check and they told me it would take 7-10 business days.  On top of that, the finance guy is in the wrong business.  He is rude and gruff and acts like he hates his job.  I had to cancel the check at my bank and it cost me $25.  $25 just to have them run my credit (against my permission) and take my money and for them to treat me like crap.  I wouldn't go there again if I won the lottery and they were the only dealership in the state.

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