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Report: #1445800

Complaint Review: CardDelivery.com -

  • Submitted:
  • Updated:
  • Reported By: Margaret — JB Malaysia
  • Author Confirmed What's this?
  • Why?
  • CardDelivery.com United States

CardDelivery.com $100 iTunes Gift card has invalid code - card already redeemed before my purchase date Internet

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I am from Malaysia. In February I bought a $100 + $9.99 (their commission) itunes gift card from CardDelivery.com for a US recipient. The card was issued with invalid code, meaning the card was already redeemed. From Day One, I have informed CardDelivery. After many emails to the support teams, still they did not rectify the situation and failed to issue me a valid one.  iTunes (apple.com) would be able to verify that the card was already redeemed before my purchase date.

Their support team has also changed from carddelivery.com to giftnix.zendesk.com. causing some confusion.

I sincerely hope this review would shame them and they would make good their product and issue me a clean code.

References:

My CardDelivery Order # 304-292-890, dated18 February

iTunes Store Case ID 100470028691

This report was posted on Ripoff Report on 06/02/2018 09:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carddeliverycom/carddeliverycom-100-itunes-gift-card-has-invalid-code-card-already-redeemed-before-my-1445800. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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