Complaint Review: Cardinal Building Material - Windows - Internet
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- Author Not Confirmed
- Cardinal Building Material - Windows 3634 Pennridge Drive, Bridgeton, mO Internet United States of America
- Phone: (314) 298-9090
- Web: http://cardinal-building.com
- Category: Glass Companies
Cardinal Building Material - Windows Company will not honor warranty! They no longer manufacture windows and no warranty on windows sold Internet
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I had Cardinal windows installed in my home when it was built. The windows have a 10 year warranty. I have had the company out 2 times when I first built the house to replace 6 windows that had the film between the glass pains damaged due to manufacturing.
When I washing the windows over the weekend I noticed that several more windows are showing the same problems and some have broken seals.
Today I called the company and they told me that they no longer manufacture the windows and that they are only a re-seller of other brands (yet one of those brands is Cardinal). I was also told since they no longer manufacture windows that will NOT honor any windows that they used to manufacture.
They told me to take the windows someplace else to get them repaired or replaced. It is no longer their problem even though the name of the company is Cardinal and the location is still the same place when they originally sold them to us.
This report was posted on Ripoff Report on 09/12/2011 08:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cardinal-building-material-windows/internet/cardinal-building-material-windows-company-will-not-honor-warranty-they-no-longer-manu-775672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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