Caribbean Cruise Line, Inc Stole my Money Fort Lauderdale Florida

DO NOT BUY ANYTHING FROM THEM. They will STEAL your money! Be forewarned. I spent $800 with them and they changed their plans that you pay for without sending letters and basically make it impossible for you to take the trip. Quick synopsis... I bought the trip which included a flight, a car, stay in Florida, and trip to the Bahamas.  When I went to book the trip they said the flight was no longer included. I didn't get made I said, okay will let me get an extension because I didn't have $800 for 2 tickets plus $300 for passports. So I think it was $80 for the extension. This year I was not able to go so I called to pay for the extension.

When I called the lady said they no longer offed the extension so I would have to pay for an up grade for $149. Well it's Christmas time I didn't have the money. I called back 4 weeks later a man said it would be $299 AND I had to use it by July 2018! That's 6 months away! The last lady said $149 and I have another year! So I hung up and decided to call and speak to a manger. I had to tell the lady what I wanted before I could speak to him and she said it would be $396 but I could use it in a year! WTF! I talked to the manger and explained to him that I had received no type of letter explaining the changes in your policy, and I have never gotten mad or asked to speak to a manager one time. I said to him can you please help me out with this. Long story short he said no, I would have to pay the $396. He did not even try and deny not sending any type of notification on their policy changes. So I am out $800! They will not even give any type of refunds! 

Their numbers:

1-800-221-8200

188-237-3503

Caribbean Cruise Line, Inc is a rip off

Caribbean Cruise Line, Inc is a scam

Caribbean Cruise Line, Inc should be sued!