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Report: #1334000

Complaint Review: Carite of fort myers - Fort Myers FL

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  • Reported By: Zodiac25 — Florida USA
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  • Carite of fort myers 4201 Fowler st Fort Myers, FL USA

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This company is a complete rip off!  My credit was not that great to begin with and they made it WORSE you will leave in a worse situation when you leave then when you visit them. Jay Gonzalez who didn't forget to let us know he also worked for fucillo kia (and sold TONS of cars ) the sales person who worked with us is simply inhumane and a LIAR him along with the manager we're laughing throughout the entire process and now my husband and I know why they we're fully aware they we're rapeing us! It was when they first opened and came to fort Myers so we know that we're simply trying to get cars off the lot!  And we we're one of the first victims.  We we're taken to the back we're they ordered us pizza and clearly on the board they had to get a certain amount sold for the month and apparently had jay there to meet it then all he sudden he's gone? 

First off any other car dealers such as Nissan kindly turned us down and CARITE made it seem like that we're ready to help and sold us a 2013 Ford explorer for over 30,000 which we questioned the price up front but they reassured us it would only be a one yr lease and we can change the car for a cheaper one we were desperate and had all 3 of our kids with us we needed a bigger vehicle of course the don't care they are just trying to make a sale we're unable now to purchase a home turns out that one year lease is 4 years and I'm upsidedown from my trade in which Jay told me I would not be able to get back an hour from being in the store that should of been a red flag from the start we we're there forever and the manager Brian had to put money of his own just to make everything add up for the bank if they knew we couldn't afford the vehicle why sell it to us and then tell me I can't get my trade in back but I also sent my dad and he test drove a truck and was able to return in within 5 days cause he's a man and knows more so they couldn't SCARE him Into not being able to return the car so how come the same didn't apply for me 

To make matters worse my husband returned to trae in his car that was no longer running we again we're desperate and had no choice with 3 kids and full time jobs we needed a way to get around and some young kid was now there being jay was gone they didn't take his trade in so he put down 3,000 and drove away with a kia which he get drove for 7 Days and wanted to bring it back but was told he couldn't now we're stuck with 3 car loans!  Needless to say we're also out of 3,000 cold hard cash and a voluntary REPO!  EVEN THOUGH we returned the car within the 7 days 

Not only are we stuck with this 4 year lease but the payments are now out of control and we we're told only a year no way can I afford 3 more years of this!  With babies to feed and now can't purchase a home behind untruthful car salesman but now a report as well just a NIGHTMARE of a company and all they do is shrug and say nothing they can do.

We're hopeless now and scared we might be without a vehicle if we can no longer afford it's completely turned our lives unsidedown with these ridiculous loans

WE are saving up to hire a lawyer to see if we can do anything to avoid anyone else from being ripped off from this company. 

Rose

Fort Myers fl

This report was posted on Ripoff Report on 10/19/2016 11:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/carite-of-fort-myers/fort-myers-fl-33901/carite-of-fort-myers-stay-away-fort-myers-fl-1334000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Consumer Comment

You more or less shafted these people

AUTHOR: RogueOne - (USA)

POSTED: Monday, May 08, 2017

 First off don't blame the consumer for not understanding the contract because it can be misleading I myself have dealings with CaRite of Louisville KY. Granted before I drove off with my purchase I went over that contact with a fine tooth comb and caught a bunch of things that wasn't mentioned beforehand in the sales pitch. Like the installation of an "ignition kill device" that prevents you from starting the car if you miss a payment which I was sneakily billed for which is fine but I removed it because I know how. these devices are illegal in some counties in Kentucky. My issue with carite is when I made my initial down payment part of that was for registration, title and taxes. But for some reason they couldn't find the title to my vehicle so for the last 4 months I've been getting temporary tags from them so last week I get a letter from Carite containing the transfer documents and an out of state title from Florida. It was carite's responsibility to submit the fees they collected from me to the state to have the title transferred to ky and then my county clerks office would have notified me via mail to pick up the new plates but rather than do what I paid them for they mailed it to me. Now I have to go to the clerks office myself and repay the taxes title and transfer fees out of my pocket so I can register this vehicle legally. Best believe I will be calling them first thing in the morning to discuss why I'm having to pay this again when it was included in my down payment I have my contract mr smartass employee and I read it to including the parts that specify what fees I paid during the lease signing including the lifetime warranty on then engine and free service should I need it. so far I am pleased with my purchase but don't try and bully a customers who keep you in a job it your responsibility to explain everything in detail about that contract including buyers remorse which in this state is a law but is valid for 7 days after purchase. Kentucky is big on Lemon laws here. It only takes 1 nonchalant employee to ruin a reputation for decent business and so far your the second on I've seen so do yourself a favor and apologize to that original poster and help them rather than ridicule them for not understanding the fine print of a lease agreement. Jerk.

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#1 Consumer Comment

Failure to read an agreement and buyer’s remorse does not constitute a rip-off

AUTHOR: coast - (USA)

POSTED: Wednesday, October 19, 2016

“they made it WORSE”

YOU made it worse. Your credit rating is lower due to the vehicle repossession.

“turns out that one year lease is 4 years”

Your signature on the lease agreement is documented proof that you agreed to the terms.

“they knew we couldn't afford the vehicle why sell it to us”

If you knew you couldn’t afford the vehicle, why buy it?

“drove away with a kia which he get drove for 7 Days and wanted to bring it back but was told he couldn't”

That’s a case of buyer’s remorse.

“WE are saving up to hire a lawyer to see if we can do anything to avoid anyone else from being ripped off from this company.”

An attorney cannot help you because nothing in your report supports your claim of a rip-off.

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