Carlton Pools ripoff Warminster Pennsylvania

Buying a pool from Carlton Pools was one of the worst buying mistakes we ever made. Our pool was built June 1998.This company could not do one aspect of installation without major headaches. They claim that they do not use sub-contrators- yet that is all that they use. They improperly installed Mosaic fish on the bottom of the pool by failing to uses plaster around the mosaic fish in a timely matter causing the seals to break allowing moisture to cause a mold arroung the perimeter of the mosaic. We called the manufacturer of the fish who gave us detailed proper installation- Improper installation of the brick lateral used on the deck (My wife and I are re-doing all of the lateral ourselves). After they made a complete mess of my yard- they sent out a "landscaper"? He took almost a whole day!! wow - he dumped dirt and threw on seeds. The next few days we had heavy rain and washed down all of the dirt into the street- I was shoveling mud and had to do the job myself.When they removed my fence to have ther machines in my yard- they did not replace fence. I had to replace fence myself.

Their was supposed to be 36" concrete around the pool -At a certain spot the had 8-9" less. They (the cement contractor" did come back rip up and replace. They stall when responding. In fact we had an appointment to see. Mr. Solana-pres. When we went to the Warminster headquarters- he then refused to see us. Carlton called the police and me and my wife had to be escorted out of the building! We have taken them to small claims court. They know what to do. They do not show up- but you have to go to another court etc. They are masters on how to beat the court system. That is because they have been sued many times. We even contacted the Attorney Generals office. They could not do anything unless we could get together a lot more dis-satified customers. From the looks of the other negative reports on Carlton- that should not be hard to do. Its amazing that they are allowed to stay in business! Never again

Nicholas
norristown, Pennsylvania
U.S.A.