Carmax Davie Florida/Gold Coast Transmissin Carmax repair scam - now my car doesn't even run Davie Florida

Thanks for telling your story we went to the Dept of consumer affairs and because we did not pay for the work - they could not help us - the car was towed back to CarMax - and Carmax said they could not do anything and would not release the car until we paid the 750.00 - 350.00 plus storage that Gold Coast wanted

Anyway - we did a voluntary re-possesion on the car because we didn't know what else to do and at the time didn't have the money to fix it. - Plus we owed 7000.00 on the car still. We tried to work to Carmax to no avail -

Well anyway we have heard nothing from Gold Coast or from Car Max - we are in a wait and see mode -Once we hear from them we will take it from there.

Good luck to you they Gold coast is a peice of work and you've gotta wonder how many more people they've pulled the same stuff on.

I am in the middle of a bad experience with Gold Coast also. I brought my 1988 Nissan ZX in to them less than a year ago, they put a re furbished transmission in and charged me over $ 2300. Well back in May it started to slip. Took about 2 weeks to really make me wonder if I had a problem. I called them on a Friday afternoon to ask questions. The girl took my name, number, and said someone would call me back in a few minutes. Said they were busy getting cars out for the weekend. Guess what? No call. Monday it was really getting bad, so I called AGAIN. She looked up my name, and said I had brought it in last August, and it was still covered by the warrenty. Well your friend Mike the manager informed me it wasnt, but I couldnt drive it because it had no fluid in it when they took a look.

They took my $ 350 for their take a look service and said that I need a new transmission. Mike then said that the seal originally installed was "defective" . This caused the leaking fluid to slowly drip out. I payed for a new transmission last year with new seals. He was very difficult with me also. A real people person. I had no choice really but to let them put another transmission in it, and explore other options after I had my car back. Which I am! He also said he would take $ 500 off my $2300 bill. Just like he did with you. What a kind fellow. So I reported them to the Better Business Bureau which I would suggest you do. They didnt budge in their first response , I had asked for half my money back. They stuck to the story only to say the car was over the 12,000 mile warrenty. I plan on taking them to small claims court and ask for the full amount back. I have some great damaging proof against them. There are more details to this case, but I dont want the whole world to know what else this manager Mike did and said to and about me. But,,, they will pay dearly very soon. Please let me know how your dealings are going with them Joanne.
They are gonna suffer a sudden drop in business and wonder what happened,,,

being your from Texas - your probably not familiar with Florida state law -
so it is a rip off whether you think so or not - doesn't matter how old the car is if you choose not to do the work they are required by state law to put the car back to the same condition it was brought to them in


The Florida Motor Vehicle Repair Act was created to assist consumers with matters relating to motor vehicle repair shops

You can cancel repairs if they exceed the estimate and the repair shop must reassemble the vehicle, unless it is unsafe to drive. The shop may charge you for tear-down and reassembly only if you were given notice of that charge on the estimate.

4 years ago you bought a used car which is now at least 6 years old. You okayed an estimate to just "remove the transmission and look" you didn't mention putting it back in. You could have towed the car with the tranny in the trunk to another shop for another opinion at only $350. By trying to find someone else to blame you started incurring fees. Now they probably should have told you about those. But I don't see where your complaint is going to go.

4 years ago you bought a used car which is now at least 6 years old. You okayed an estimate to just "remove the transmission and look" you didn't mention putting it back in. You could have towed the car with the tranny in the trunk to another shop for another opinion at only $350. By trying to find someone else to blame you started incurring fees. Now they probably should have told you about those. But I don't see where your complaint is going to go.

4 years ago you bought a used car which is now at least 6 years old. You okayed an estimate to just "remove the transmission and look" you didn't mention putting it back in. You could have towed the car with the tranny in the trunk to another shop for another opinion at only $350. By trying to find someone else to blame you started incurring fees. Now they probably should have told you about those. But I don't see where your complaint is going to go.

well got my car sent from Goldcoast to CarMax and now Carmax says I owe them 350.00 for the orginal estimate and another 400.00 for Storage fees that Goldcoast is charging.

gone to dept of consumer affairs lets see what happens