Complaint Review: Carnax - Schaumburg Illinois
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- Author Confirmed
- Carnax 250 East Golf Road Schaumburg, Illinois U.S.A.
- Phone: 847-8398000
- Web:
- Category: Auto Mechanics
Carnax Another Warranty Scam ripoff Schaumburg Illinois
Show customers why they should trust your business over your competitors...
Purchased a GMC 3500 pickup from Carmax. I brought it in because the coolant level was always going down. Carmax confirmed that there is gas in the coolant and they indicated that it was a head gasket. They wanted me to pay for 15 to 20 hours of "investigative diagnosis" to pin down where on the head gasket it was since the warranty company did not honor the extended warranty.
After putting only 34K miles on the vehicle in 2 years and being told that the warranty company does not honor head gasket repairs, I was furious (thanks for letting me donate $900 for the extended warranty).
Mike
Schaumburg, Illinois
U.S.A.
This report was posted on Ripoff Report on 04/10/2006 12:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carnax/schaumburg-illinois-60173/carnax-another-warranty-scam-ripoff-schaumburg-illinois-185862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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