Report: #1015174

Complaint Review: CARNIVAL DREAM CRUISE

  • Submitted: Sat, February 16, 2013
  • Updated: Sat, February 16, 2013
  • Reported By: BAMA GIRL — PHENIX CITY Alabama United States of America
  • CARNIVAL DREAM CRUISE

    Internet
    United States of America

CARNIVAL DREAM CRUISE CARNIVAL IS ABOUT THEM AND NOT YOU Internet

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i booked a birthday cruise 1-26-13 for a 7 day cruise. i booked through carnival planner . i was upgraded to a spa room i asked if it was a smoking balcony i was told yes ! i have been on 7 cruises and know the rules about smoking . i made 2 calls back to the cruise planner and asked are you sure i can smoke he again said yes with that said i go on the cruise. to my surpise i was in a no smoking balcony . i called front desk and all they could say was am sorry!!! this went on for 3 days ! i sent a email to carnival and  they said sorry and come back and we will give you a 200 credit on the boat when you come back ! i am very very upset . this is the 2nd time i have had a bad experience with the same boat !! please help                            
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This report was posted on Ripoff Report on 02/16/2013 12:01 AM and is a permanent record located here: http://www.ripoffreport.com/reports/carnival-dream-cruise/internet/carnival-dream-cruise-carnival-is-about-them-and-not-you-internet-1015174. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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