Report: #993293

Complaint Review:

  • Submitted: Tue, January 08, 2013
  • Updated: Tue, January 08, 2013
  • Reported By: colleen — kingsport Tennessee United States of America

    United States of America also could be known as billed my credit card for the product(with which i have been charged a foreign fee charge)--did not get product. Internet

Show customers why they should trust your business over your competitors...

ordered dvd set from they billed my credit card already but i received no product. i sent emails over and over to their supposedly customer service but got no response. tried one phone no. that was on my credit card but noone ever answered. tried another no. and talked to a guy named lance and told him the problem and that i wanted to cancel the order and wanted my credit card credited for the 50.63 PLUS the 3% foreign fee my credit card charged me. he told me he would take care of it immediatly,but,of course nothing happened.

i did receive a few emails from supposed customer service reps trying to make me think they are a real company. got a voicemail to call a no. concerning my order. when i tried to call back,the no. did not work. found that the call had originated from palo alto california so i called the operator in california and she said that no. did not exist. there are several of their internet sites out there. i think they also go by as well as .net. these sites need to be shut down. i know 50.63 does not seem like alot to some people but it is to me. plus when they do that to other people it adds up. hope u can do something to help shut these sites down. thanks
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This report was posted on Ripoff Report on 01/08/2013 10:21 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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