Carousel Checks Really bad service Bridgeview, Illinois

This company has absolutely terrible service.
On the order page, they ask if the checks should be shipped to the same as the billing address.
I correctly replied no, because I had just moved and wanted to get them at my new address. They sent them to the address they had on file anyway.

When I called and advised them as such, the woman I spoke to said there was nothing they could do because "I had indicated where it should be sent", and when I tried to correct her she kept interrupting me. She also said they could send the checks to my new address when they were returned to Carousel Checks by the post office, but they would have to charge me again.

I am NEVER doing business with them again!