Report: #35106

Complaint Review: carsmart

  • Submitted: Wed, November 13, 2002
  • Updated: Mon, January 05, 2004
  • Reported By: hammond in
  • carsmart
    9424 indianapolis blvd
    highland, Indiana
    U.S.A.

Carsmart rip-off scam con artists Highland Indiana

*REBUTTAL Owner of company: THE STORE CHANGED HAND AND IS UNDER NEW OWNERSHIP

Show customers why they should trust your business over your competitors...

This is in regards to a 1998 Ford Windstar LX.
We were stuck paying 18,000.00 for it, and it fell apart they wouldnt fix it. It only had 32,000 miles on it.

It looked nice, till we bought it and took it home, we had it in the shop within the first month. The side sliding door was falling off, one of the seatbelts broke, and with kids, thats not very safe.

They wouldnt let us get out of the vehcile for anything, and they wouldnt fix it for us, even though we were paying for a warranty. We were suposto be getting 7.9% intrest, and they didnt tell us that it was 21%. We had perfect credit, till that van. They are a terriable company, and dont care what they sell.

They also go back on their word. If you buy a warranty, dont expect them to stand by it either.

mike
hammond, Indiana
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This report was posted on Ripoff Report on 11/13/2002 07:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/carsmart/highland-indiana-46322carsmart/carsmart-rip-off-scam-con-artists-highland-indiana-35106. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

THE STORE CHANGED HAND AND IS UNDER NEW OWNERSHIP

AUTHOR: MIKE - (U.S.A.)

AS OF 09/02/02 . THIS IS NOT A TRUE REPRESENTATION OF THE CURRENT OWNERSHIP .

WE WOULD LIKE TO HAVE THE CUSTOMER CALL US EVEN IF THE VECHICLE WAS SOLD BY THE PREVIOUS CARSMART.

WE WILL TRY TO HELP THEM IN ANYWAY WE CAN .

PLEASE CONTACT JOE OR MIKE .
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